I stand by my work, but it does need some TLC to help it last a lifetime. hand wash soak in cool water with mild wash press water out by hand, do not twist or wring out lay flat to dry
:: turnaround time ::
Ready-to-ship items ship 1-3 business days after payment
Made-to-order items, please allow 10-14 days to receive your purchase. Stenotab is a one-woman show. The time will allow me to work through my orders; and order and receive yarn, if needed. You may get your item sooner. *international shipping takes longer
If you order Ready-to-ship-items and Made-to-order items together, items will ship when the Made-to-order items are ready.
:: domestic shipping ::
$5 priority shipping on all orders in the U.S You should receive your order within 2-3 days after it is shipped. All orders come with a tracking number and are mailed in a bubble mailer to protect against water and dirt damage. Larger orders are shipped in boxes.
:: international shipping ::
At this time, I only ship to Canada and Australia. All orders are shipped USPS First Class Package International Service at a set price ($15 Canada, $20 Australia). It takes about 2-3 weeks for delivery after it has been shipped out.
Larger orders will be shipped USPS Priority Mail International but you still only pay the set price as stated above. So the more you buy, the more you save! These orders take about 8-10 days to be delivered once they have been shipped out.
Customers are responsible for customs, duties, and taxes. Please check with your local postal service for requirements in your area. Orders will be shipped out as stated in the “turnaround time” section, but I am not responsible for delivery delays due to customs.
:: lost or damaged ::
I pay close attention to send your package to it's forever home and all items should arrive in their original and good condition. Unfortunately, I am not responsible for lost or damaged items once they have been shipped. If you do have a problem with your order, please let me know via my Contact page.
:: returns ::
All sales are final. If there is a problem with your order, please let me know via my Contact page.
:: all other Qs ::
Please feel free to ask any product questions or any other questions.
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$5 USPS Priority shipping - US only see FAQ for international rates